Shipping policy
Thank you for shopping with us! We are committed to processing and delivering your orders as quickly and safely as possible.
Order Processing
● Orders are typically processed within 1–3 business days.
● Orders are not processed or shipped on weekends or major holidays.
● You will receive a confirmation email after placing your order.
Shipping Times
● Standard shipping typically takes 3–7 business days after your order has been processed.
● Delivery times may vary depending on your location, shipping carrier, weather, holidays, and other circumstances beyond our control.
Shipping Costs
Shipping costs are calculated and displayed at checkout based on your order and delivery address. From time to time, we may offer free shipping promotions.
Tracking
Once your order has shipped, you will receive a tracking number by email when available. You can use the tracking information to monitor your delivery.
Damaged or Missing Packages
If your package arrives damaged, please contact us as soon as possible with your order number and photos of the package and product.
If your tracking shows that a package was delivered but you cannot locate it, please first check with household members, neighbors, and the shipping carrier. Contact us if you still need assistance.
Incorrect Shipping Address
Customers are responsible for providing an accurate shipping address. If an order has not yet shipped, contact us as soon as possible to request an address correction.
International Shipping
At this time, we may only ship to locations shown as available at checkout. Customers are responsible for any applicable customs fees, duties, or taxes on international orders.
Contact Us
If you have questions about your order or shipping, please contact us through the contact information provided on our website.