Refund policy

Return & Refund Policy

We want you to be happy with your purchase. If you are not completely satisfied with your order, you may request a return or refund under the following conditions.

Returns

  • Items may be returned within 14 days of delivery.
  • The item must be unused, undamaged, and in its original packaging.
  • Customers are responsible for return shipping costs unless the item is defective, damaged, or we sent the wrong item.
  • Please contact us before sending any item back so we can provide return instructions.

Refunds

Once we receive and inspect your returned item, we will notify you about the status of your refund.

  • Approved refunds will be issued to the original payment method.
  • Refunds may take several business days to appear, depending on your bank or payment provider.
  • Original shipping charges are generally non-refundable unless the item was defective, damaged, or incorrectly shipped.

Damaged or Incorrect Items

If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery with your order number and photos of the item and packaging. We will work to provide a replacement or full refund.

Non-Returnable Items

Items that have been used, damaged after delivery, or returned without their original packaging may not be eligible for a refund.

Contact Us

If you have questions about a return or refund, please contact us through the contact information provided on our Shopify store.